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To be a Good Web Host
by Kristian McHenry 10/29/04
This article provides information on what a good web host should offer and how they should treat their customers. more...
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The Importance of Customer Service for Web Hosts
by Jav Viduiera 10/27/04
Smaller hosts today tend to compete solely on price. Few realize this powerful tool they have at their disposal that allows them to set themselves apart from the big boys of hosting. This article outlines little things a small host should do to not just offer customer support but customer service as well. more...
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Ideal Customers
by Amarjyoti Krishnan 10/25/04
Most webhosts offer the same prices and features to their customers. Support is one area where a good webhosts stands apart from an ordinary webhost. We talk about the qualities of an ideal tech support engineer in this article.
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Outsourcing, is it right for you?
by Robert Bohm 10/24/04
Considering outsourcing support? A few suggestions on what to look for may be found in the following article. more...
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Testing web hosting companies
by Daniel Lemnaru 4/30/04
In the final stages of your search for a good web hosting company, a very important step is to test "the finalists". more...
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Server Management and Personality Problems
by Roy Troxel 2/02/04
Personality problems that have nothing directly to do with computers often arise in the IT workplace.The trick, as always, is in understanding your clientele. more...
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