HostPapers - article Concentric Enhancements for SMBs Developed

San Jose, California - (Cheap Web Hosting Directory) - October 24, 2008 - Small and mid-size businesses (SMBs) are utilizing web hosting services firm, Concentric's Professional Web Site Services, with enterprise-class hosted solutions, to enhance online presence.

Dennis V. Damp, President, Bookhaven Press LLC noted, ''We left our previous web hosting provider because of constant downtime and their inexperienced staff. The Concentric technical staff is experienced, knowledgeable, and easy to work with. Concentric's Clustered Hosting architecture is unparalleled. As a result of our experience with the Concentric technology platform and the Professional Services team, we plan to move additional sponsored web sites to the Concentric platform in the coming months.''

Barbara Branaman, Executive Vice President of product and marketing at Concentric remarked, ''Concentric is committed to providing SMBs with affordable, high-quality web hosted applications to help them manage and grow their online business. We take pride in our customer's business and treat it as our own, which is why we provide highly-trained 'can-do' staff to get the job done so our customer's staff can focus on their core business.''

The Concentric Professional Web Site Services are specifically designed for SMBs that need an affordable turnkey solution to design, deploy, and manage critical web sites and e-commerce applications. Concentric spans more than a decade of providing services for hosted applications. By leveraging the Concentric Professional Services, SMBs can outsource development tasks, saving them time and money. Services range from basic HTML edits to custom web design and scripting. Enabling e-commerce is one of the most popular web site applications the company is asked to complete.

Concentric provides custom and packaged technical services built on a highly reliable, secure hosting platform. Benefits to SMBs include access to the company's expanded hosted product suite, including Microsoft Hosted Exchange, and the expertise of a Professional Services group. Bookhaven Press LLC, a publishing house, looked to Concentric to migrate their existing e-commerce web site to a Concentric web site hosting plan because of the Concentric reputation for reliability and security. Bookhaven also needed to increase web traffic and performance.

Bookhaven Press selected Concentric because of the company's Clustered Hosting architecture, a patented technology platform that delivers a highly reliable hosting service with greater speed, performance, and security than traditional shared hosting. With the unique Concentric Clustered Hosting technology configuration, Bookhaven Press benefits from virtually inexhaustible server resources with multiple tiers of security, including intelligent routing, redundant switching fabric, built-in firewall, and proxy technology.

Concentric provides a variety of commonly used SMB web site packages: -- Web Site Design: Provides customers with web site design or redesign, including 17 hours of design and production time and eight hours of maintenance and updates for the web site over a 12-month term. Included is a Concentric web site hosting account, a 'Contact Us' form, configuration of users and email hosting, search engine optimization, Google Analytics set-up, and thirty minutes of Google Analytics training. -- Web Site Migration: Designed for organizations that already have a web site but want to move it to the Concentric platform and need help with routine maintenance and enhancements.

Included is a Concentric hosting account, configuration of users and email accounts, optimization for search engines, Google Analytics with thirty minutes of training, and eight hours of maintenance and updates over a 12-month term. -- Web Site Maintenance: Ideal for customers who have a web site and need resources to perform ongoing maintenance or make enhancements. The Basic Package includes HTML, content updates, and hosting administrative help. The Advance Package covers more advanced tasks such as ecommerce set up, PHP coding, databases, and Content Management Systems. These packages are Workforce Management: At the Heart of the Contact Center Learn more, download free white paper. The Modern Contact Center and Workforce Management's Vital Role Learn more, download free white paper. Realizing the Full Promise of Workforce Management Technology: Avoiding Mistakes That Short-Change Your Investment Learn more, download free white paper.

Concentric's Web Site Design Package is priced at $89.95 a month. The Web Site Migration package is priced at $69.95 a month. All packages are based on a 12-month agreement with a three month prepayment, and include web site hosting and email.

Concentric provides web site and email hosting and hosted IT services including enterprise-class domain management and perimeter email protection. Concentric delivers superior performance, reliability, and security and is the only Web hosting service to hold a patent for its Clustered Hosting architecture. Concentric accounts are backed by a three month Satisfaction Guarantee, 24x7 customer support, and a 99.9% SLA. Concentric is a business unit of XO Communications.

XO Communications, a subsidiary of XO Holdings, Inc. is a leading provider of 21st century communications services for businesses and communications services providers, including 50 percent of the Fortune 500 and leading cable companies, carriers, content providers, and mobile operators. Utilizing its unique and powerful nationwide IP network and extensive local metro networks and broadband wireless facilities, XO offers customers a broad range of managed voice, data and IP services in 75 metropolitan markets across the United States.

To learn more about Concentric, please visit: www.concentric.com.

For more information about XO Communications, please visit: www.xo.com.

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